Careers with Alcon
JOB TITLE: Motorsport Account Manager
REPORTING TO: Motorsport Sales Manager
PRIME OBJECTIVE: To provide office-based support to Business Development Engineers, so as to optimise the effectiveness of the sales team and ensure optimum service levels for selected existing and potential motorsport based customers worldwide
LOCATION: Office based, Alcon HQ Tamworth
WORKING HOURS: 8.30 to 5.00 Monday to Thursday & 8.30 to 4.00 Friday
You will be expected to undertake the following responsibilities both on a general basis and also in response to specific requests from the Motorsport Sales Manager / Business Development Engineers, especially when they are out of the office
Field telephone enquiries and provide advice to customers on product, technical, commercial and delivery issues
Formulate quotations and proposals, working with Business Development Engineers as required
Process sales orders on the integrated business management computer system in accordance with set procedures
Act as project manager for all future customer driven projects using the Alcon gateway process
Liaise with the Production department to establish production dates and monitor/chase progress of customer orders, feeding this information back to customers
Liaise with the Engineering department as required to establish correct technical specifications or to instigate engineering work to fulfil customer requirements
Book in customer returns and ensure that required actions are undertaken on a timely basis.
Assist in any other sales office duties as and when required
When a suitable level of technical ability and customer knowledge is achieved, provide support on events such as exhibitions
Take responsibility for marketing and advertising campaigns, website and social media updates
Previous account management experience highly desirable
Previous customer interface via telephone or face to face
Experience of working in a pressurised environment
Must have worked in a role where meeting deadlines is critical
Must have the ability to work independently, using common sense and logical thinking to resolve issues quickly
A passion for, or previous work experience in Motorsport is preferred
In return, we offer:
Alcon is always looking for talented individuals & team players who think outside the box. Please forward your CV to us indicating the types of positions you are seeking, and we will be pleased to hold your details on file should a vacancy arise.
Alcon is an equal opportunities employer
It is our goal always to maintain a multi-skilled workforce who are engaged in, and who share in, the growth, development & successes of the company. It is in Alcon's best interests to facilitate our whole team in achieving their maximum personal potential which, in turn, will provide foundations for our business success.
Alcon is one of the world’s leading manufacturers of roadcar & motorsport performance brake and clutch systems. Supplying and winning in WRC, NASCAR, Indy Car and Touring Cars, we engineer extreme solutions for several leading performance road car manufacturers.